Refund policy

Return Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase

Damages and Issues

Please inspect your order upon reception and contact us immediately if you receive a faulty item or the wrong item, so that we can evaluate the issue and make it right.

Refunds

Refunds will only be issued if the item is faulty. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at stonez2023@gmail.com.

Contact Us

To start a return or for any questions, you can contact us at: